Frequently Asked Question – Detailed Insights on Machinery, Services, Orders, Shipping & Technical Support

Find quick answers to frequently asked questions about our products, services, ordering process, delivery timelines, warranty, and technical support. Whether you’re a first-time buyer or a long-time customer, this page is designed to guide you with clear and helpful information. Still need assistance? Feel free to reach out to our team anytime!

 

 

Yes, we provide customized machine tools based on specific customer requirements and industrial applications.

Yes, all our machines come with a standard 1-year warranty against manufacturing defect.

Absolutely. We supply original spare parts for all machines we manufacture to ensure long-term performance.

Yes, we export our machinery to multiple countries across Asia, Africa, and the Middle East.

Yes, each machine is supplied with a detailed user manual, maintenance guide, and safety instructions.

Yes, we offer CNC-enabled machines and can provide automation solutions as per client requirement.

Our machines are generally designed for 3-phase power supply (415V), but we can adjust as per client need.

Please contact our business development team to discuss dealership or distribution opportunities in your region.

Yes, our support team can assist via phone, video call, or remote desktop for troubleshooting and guidance.

We combine 100% in-house manufacturing, skilled engineering, robust after-sales service, and over a decade of trust in the market.
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